Case studies

Employee engagement


Aon Hewitt partnered with the Australian division of a multinational Fast Moving Consumer Goods (FMCG) organisation to up-skill their 550 people managers in how to develop highly engaged teams.


This client’s strategy of competitive advantage through sustainable high performance was being restricted by:

  • static levels of employee engagement
  • under-performance in critical people manager effectiveness metrics, particularly related to leading high performing teams.


Aon Hewitt partnered with the client to:

  • ensure people managers, across the entire company, had the capability to drive and improve engagement
  • educate over 550 people managers through 47 one day workshops
  • give clarity on the role of people managers in driving team performance through high engagement
  • place real emphasis on building engagement through high quality conversations between manager and team members.


After implementing Aon Hewitt’s solutions, the client achieved:

  • double-digit increases in engagement across leadership levels
  • double-digit increase in team members being inspired to do their best work everyday
  • increase in team member perceptions of the organisation’s goals and objectives, their accountability and personal growth.

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Denise Tzavaras
Gerhard Diedericks